Privacy Policy

1. What Avril Lab is

Avril Lab is a hosted seat (OpenClaw or Hermes) with a fixed time window. This policy covers data we process when you rent a lab, sign in, or use My agents.

This funnel is Lab Phase 1 only — not Company OS or Connected.

2. Data we collect

Account identity: embedded wallet address and/or email from your chosen sign-in provider.

Payment: Stripe processes charges; we receive session IDs, plan, and payment status — not full card numbers.

Seat: lab name/slug, chosen harness, provisioning status, Control UI credentials (shown in My agents), plan TTL window.

Technical: server logs, approximate IP, and security/rate-limit events to operate the service and prevent abuse.

3. How we use data

Provision and run your seat until TTL ends.

Restore access under My agents with the same payment identity.

Delivery support, refund handling for failed provisioning, and acceptable-use enforcement (see Terms).

Improve reliability (aggregated metrics; we do not sell personal data).

4. BYOK and model providers

If you add your API key (BYOK) in Control UI, that key lives on your managed seat and is consumed directly with your provider (e.g. OpenAI, Anthropic). Avril does not use it for other purposes.

Starter OOTB credits (e.g. DeepSeek via OpenRouter) apply per seat configuration; model usage is governed by the relevant provider terms.

5. Retention and deletion

When your plan TTL ends, seat and lab data may be deleted without further notice (see Terms).

We keep payment and support records as needed for accounting, disputes, and legal obligations.

6. Sharing

Processors that help us operate: hosting, Stripe, wallet/email auth, OpenClaw/Hermes launchers.

We do not sell personal information. We may disclose data when required by law or to investigate service abuse.

7. Your choices

Use the same payment account to recover labs under My agents.

For privacy requests, refunds, or support data deletion, contact us with your Stripe receipt and payment identity.

8. Changes

We may update this policy. The date below is the last revision. Continued use after material changes means you accept the published version.